Privacy Policy

I. Scope

This policy applies to all Zeltask activities and to all Users of our Platforms, including customers, visitors, employees, contractors, and relevant third parties.

II. Purpose

This Privacy Policy details how Zeltask handles Users' personal data. Here you'll find information about:

• Who is responsible for processing your data.

• How we collect your data.

• For what purposes we process your information.

• With whom we can share your data and for what purpose.

• The rights you have as the data owner.

III. Data Controller

Zeltask GbR (hereinafter referred to as “Zeltask”) acts as the data controller in the following circumstances:

• When information is collected through our website, mobile app, social media, forms, chatbots, customer service channels or virtual or in-person events.

• When we automatically collect and store information on User activity within the Platforms.

• When we manage commercial relationships and provide services related to our software-assisted maintenance management solutions (CMMS).

For any queries related to data protection, you can contact us at hola@zeltask.com.

IV. Information We Collect and Process

4.1. Data Provided by Users

We request personal information to access our services, including:

• Full name.

• Email address and phone number.

• Professional and company information (if applicable).

• Data relevant for estimating a subscription price.

• Any information you voluntarily provide through forms or interactions with our team.

4.2. Automatically Collected Data

We automatically collect information such as:

• IP address.

• Browser type and operating system.

• Activity on our Platforms (pages visited, time spent, etc.).

• Cookies and similar technologies (detailed further below).

4.3. Data Obtained from Third Parties

We may receive information from third parties to validate personal data or comply with applicable regulations.

V. Purpose of Personal Data Processing

We use personal data to:

• Provide and personalize our services.

• Manage the business and contractual relationship with Users.

• Enhance our Platforms and develop new services.

• Comply with legal, tax, and regulatory obligations.

• Prevent fraud, ensure security, and protect our rights.

VI. Data Sharing

We may share your personal data with:

• Service providers essential for operating our Platforms (e.g., cloud storage services).

• Competent authorities, in compliance with legal regulations.

• Business partners, always under strict confidentiality agreements and limited data use.

VII. International Data Transfers

In case of data transfer to providers outside your jurisdiction, we ensure the implementation of suitable measures to guarantee your information’s security and compliance with applicable regulations.

VIII. User Rights

As a data subject, you have the right to:

• Access, rectify, or update your personal data.

• Object to your data being processed for advertising purposes.

• Withdraw your consent at any time.

• Request the deletion of your data, unless preservation is necessary due to legal obligations.

To exercise these rights, write to hola@zeltask.com providing:

1. Your full name and, if applicable, your legal representative's name.

2. Details of the personal data or processing concerned.

3. A brief description of your request.

IX. Security Measures

At Zeltask, we protect your information through:

• Encryption of data in transit and at rest.

• Robust authentication systems.

• Regular security audits.

X. Use of Cookies

We use cookies to enhance your experience on our Platforms. You can manage your cookie preferences in your browser settings. For more details, please refer to our Cookies Policy.

XI. Changes to this Policy

Zeltask reserves the right to update this Privacy Policy to reflect changes in our services or applicable laws. We will publish such changes on this page indicating the date of the last update.

Contact

If you have questions or concerns about this Privacy Policy, contact us at hello@zeltask.com.

Last updated: 12/26/2024.